A real person should be able to reach us when something matters.
Use this page to report a factual error, send editorial feedback, ask a press or partnership question, or flag a product issue. We would rather make it easy to contact us than bury the path in a footer link and hope nobody uses it.
Choose The Right Route
One inbox, clearly routed.
Everything goes to hello@collegehelpguide.com, but a clear subject line helps us respond faster and route your note to the right person.
Factual corrections or outdated information
Best for pages with wrong dates, incorrect statistics, broken facts, unsupported claims, or stale policy details.
Use subject: CorrectionEditorial feedback or topic suggestions
Best for questions about what a page covers, ideas for new guides, or notes on where an article needs more clarity.
Use subject: Editorial QuestionPress, interviews, and media requests
Best for journalists, podcast hosts, newsletters, and other media inquiries related to the site, its mission, or published work.
Use subject: PressPartnerships, product issues, and site feedback
Best for collaboration ideas, partnership outreach, broken-page reports, and issues with calculators, school pages, or other site features.
Use subject: Partnership or Product IssueCorrections
If something on the site is wrong, we want the clearest possible report.
A strong correction email helps us move faster and make the fix easier to verify.
What to include in a correction note
- The exact page URL
- The claim, date, number, or section that looks wrong
- What you believe is correct
- A source we should check, if you have one
What happens after you send it
- We review the reported issue against the page and supporting sources.
- If the issue is real, we update the page and its recency signals.
- If the fix is substantive, we prefer the page to reflect that clearly.
What To Expect
We are a publishing platform, not a one-on-one counseling practice.
That means we can help with editorial and product issues, but there are boundaries to what email support from the site can realistically provide.
What we can help with
- Flagging inaccurate or outdated information
- Suggesting topics or unanswered reader questions
- Reporting broken tools, pages, or data issues
- Press, partnership, and collaboration requests
What email support is not built for
- Full one-on-one admissions counseling
- Personal legal or financial advice
- Emergency student-support situations
- Detailed individualized document review by default
Privacy & Transparency
Contact should feel accountable, not sketchy.
If you are reaching out because you trust the site enough to flag a problem or ask a serious question, the contact experience should reinforce that trust.
How we treat contact messages
Contact messages are for support, questions, and correction handling. If you want to understand how we handle data more broadly, read the site's privacy policy.
Read the privacy policyRelated trust pages
If you are evaluating whether the site deserves your trust, the best next pages are the ones that explain who is behind the site and how editorial review works.
Ready to start planning?